Friday, October 19, 2007

From piles of stolen phones, opportunity rises....

It is encouraging to know that Malaysian Communications and Multimedia Commission (MCMC) and the Energy, Water and Communications Ministry are putting a joint initiative to put all stolen phones out of circulation. Techically speaking, the process involved the setting up of a common database for tracking the unque Electronic Identification Number (EIN) of all the handphones in the country. And in the event that a handphone is stolen, the EIN central database will broadcast alert to all telcos to blocked the stolen phone from being used with new or other existing SIM card. This will effectively discourage ard arrest the arising rate of mobile phone being stolen.

Setting up the framework for database is a simple process, but the acqusition of EIN into the central database remained an implementation consideration. Do we capture the EIN at point of import or at point of registration at the telcos ? Would the telcos be willing to provide the additional value added service of registering the EIN ? Would all telcos agreed to submit the EIN to a central database transparently and willingly ? In the event of notification of stolen phone being used in the individual telco's network, would the telco willingly block the stolen phone and provide details such as the mobile number and subscriber name to the central EIN database ?

The MCMC is the right coordinating body to implement legal compliance and technological infrastructure to ensure the means and mechanisms for all telcos to submit registered EIN, mobile phone number, user names, etc. to the central database. But, it has been reported that, a local company, Nuemera Malaysia, will be appointed to implement this central database. The question is, when the MCMC can perform this technical and legal exercise, why adding another administrative layer by appointing another company to do the job ? At the end of the day, how much will it cost for MCMC to appoint Nuemera Malaysia to do the Job, and how will end users of mobile phone service be affected by this arrangement ? I accept the fact that nothing is free in this world, at the end of the day, it is our own pockets that will eventual feel the pinches. I just don't fancy the idea of my pocket being pinched arrogantly and unneccessarily by irrelevant people.

The setting up of central EIN database as an enforcement tool will significantly reduce the theft of mobile phones. However, taking into consideration of current sentiments, it is inappropriate for MCMC or the Energy, Water and Communications Ministry to appoint third parties to implement and maintain this exercise. MCMC should and always be the sole regulatory and technical custodian of the central EIN database to ensure the interests of mobile phone users and telcos are protected fairly and transparently. The best solution is for the respective telco to implement and share their EIN databases as additional regulatory compliance to protect the cunsumer rights of mobile phone users. If it is unavoidable for MCMC to appoint third parties, then an open tender should be called to ensure the most cost effective solution are adopted.

No offense intended. I know cigarettes are not good for health. Likewise, unneccesary privatisations and private funding initiatives are also not good for our financial health. As it is, we are already bombarded with too many e-this and i-that. Already, there are too many people driving fancy cars on the road with empty pockets in the name of bolihism. Sooner or later, reality bites ! It is about time we all learn how to say “TAK NAK”.

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